Do you have some support email notification in place? Novice Novice tutorials require no prior knowledge of any specific web programming language.
No need to worry after you've submitted a support ticket, or check every 3 minutes if we have answered your question. There is an automated email notification system in place, so as soon as we have a reply for you, you’ll receive an email about it.
You can always check all your tickets online by logging into your ThemeFuse account and access My Activity Section in our help desk.